can anyone advise me please? I purchased a gold bracelet via the
internet from a reputable source, Bargain Crazy .com, and because it
did not fit my wrist, I contacted them regarding their returns policy,
they arranged for a courier to pick up the item for return, after
waiting 14 days to be refunded, I contacted bargain Crazy only to be
told they had received the package but it did not contain the gold
bracelet, and they are investigating this matter, can you please advise
me how I stand legally with this problem, there were 4 people present
when I packed up this item to be sent off, that is my only proof I did
pack up the item in the package.Thank you beth