Warranty claim rejected due to "Liquid Damage" exclusion
"Peter Parry" wrote in message
...
On Wed, 15 Aug 2007 23:10:06 +0100, The Todal
wrote:
I think a judge would say that if you haven't maltreated the phone by
dropping it in water, or leaving it in the rain, or otherwise subjecting
it to excessive moisture, then the phone is probably faulty and the red
dot proves nothing other than that it has been in humid conditions at
some point.
The red dot is a chemical sensor which changes colour in the presence
of water. It uses a water soluble dye which only reacts to liquid
water - not humidity unlike the usual cobalt chloride indicators.
It is pretty conclusive evidence that a water based fluid has got
into the phone. In addition there will be marking of the internal
circuit boards. It doesn't require a PhD in electronics to diagnose.
Just to recap - are you saying that if any of us takes a faulty telephone to
be fixed, and the supplier tells us "this telephone has been immersed in
water", we should accept that as a fact even if we are not aware of it ever
having been immersed in water?
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