Warranty claim rejected due to "Liquid Damage" exclusion
Peter Parry wrote:
On Wed, 15 Aug 2007 23:10:06 +0100, The Todal
wrote:
I think a judge would say that if you haven't maltreated the phone
by dropping it in water, or leaving it in the rain, or otherwise
subjecting it to excessive moisture, then the phone is probably
faulty and the red dot proves nothing other than that it has been
in humid conditions at some point.
The red dot is a chemical sensor which changes colour in the presence
of water. It uses a water soluble dye which only reacts to liquid
water - not humidity unlike the usual cobalt chloride indicators.
It is pretty conclusive evidence that a water based fluid has got
into the phone. In addition there will be marking of the internal
circuit boards. It doesn't require a PhD in electronics to diagnose.
leaving your phone were its subject to condensation i.e bathrooms
kitchens , conservatories , even cars in winter wil allow water
droplets to form on the inner surfaces of the phones eventually , it
doesnt take much to screw up the circuit board , even sweaty hands can
do it with some phones or damp pockets --
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