From my research, the warranty claim will be rejected because the dots
have turned red. I don't want to pay £17.35 to get a technical report
that says in effect the dots have turned red. I want evidence that
there has been an ingress of a liquid and this has led to corrosion/
component failure. As we have seen from the previous replies ther'es
lot's of phones have had a severe dunking and still worked. To my
knowledge my sons phone has never been dunked but has a fault on it.
They must prove to me ( or a court) that the fault is caused by liquid
damage..... the dots turning red is not such proof.
I intend to complain along the lines of SOGA, not fit for purpose and
ask for evidence stronger than red dots that the liquid damage has
caused the current fault on the phone. Failure to provide such
evidence to me at no cost to myself will result in legal action on my
part to recover the cost of a replacement. If they send me photo's of
corrosion which includes the IME of my son's phone then I think I'm
stuffed. Anything less eg any old phone that's been left to rust and
we're off to the courts.