I have read through numerous pub car park ticket threads on the forums, however I have a slightly more unusual case here that I was interested in people's opinions on.

Basically my girlfriend had an agreement with a previous pub manager that she could park her car in the pub car park for a small fee every week, which she paid to the bar on a Sunday night for which she received a hand written ticket in return to display in her car. Recently the pub has been refurbished, during which time she parked elsewhere, but since opening again approx two/three months ago we visited the new manager who agreed that she could again park there and wrote out a ticket stating this and signed and dated it. He said at the time that there was no new system setup, however until the time something was organised she was ok to park there. She laminated this ticket and has had it displayed in her car everyday she parked there.

This week she has received a parking ticket from EFPN in Woking (A PO Box address - no contact number) issuing a £60 fine. After speaking with the pub manager who would not accept responsibility he put us in touch with the landlord who has been extremely unreasonable. His only input was that she was warned on numerous occasions by notes left on the car (no such notes have ever been issued, or have been removed prior to us seeing them and he claims he needs no evidence that this has taken place). His only other input was that we should write to EFPN in an attempt to dispute the ticket.

Above any other issue with such parking companies this all seems a little unreasonable due to the agreement with the manager originally. Can anyone offer some advice that we can base our dispute letter around to help bolster the appeal.

Any guidance would be greatly appreciated.