Roland Perry wrote:
In message , at
00:50:06 on Sat, 30 Aug 2008, Owain
remarked:
Roland Perry wrote:
Yes, but what happens when the booking site sells you an off-peak
ticket (and a seat reservation) when you ask to travel on what later
turns out to be a peak train. The booking sites aren't supposed to
do that. Whose "fault" is it, and is the ticket valid for travel?

The information I have seen - and this may only apply to ScotRail - is
that although the names of the tickets have changed, the ticket codes
(eg SOR for Standard Open Return) and the eligible times have not
generally changed.

The ticket names are changing. SOR becomes "Anytime".

Eligible times are changing - for example the fares on the Midland
Mainline that used to be called "Savers" are to be called "Super
Off-Peak" and a whole hour has been trimmed off each end of their
validity during the day (eg last departure from London now 14.55 not 15.55)

It's not that simple (as is usually the case)...The "new" Super Off-Peak
on EMT has a ticket type code of SSS/SSR (i.e. SuperSaver), whereas the
Off-Peak takes SVS/SVR (i.e. Saver).

Staff guidelines are as follows:

Where the date of travel is BEFORE the 7th of September, the CURRENT
terms and conditions apply, regardless of the printed ticket name.

Where the date of travel is ON OR AFTER the 7th of September, the
CURRENT terms and conditions apply IF the ticket was PURCHASED BEFORE
10th August.

Where the date of travel is ON OR AFTER the 7th of September, the NEW
terms and conditions apply IF the ticket was PURCHASED ON OR AFTER 10th
August.

Where the date of travel is ON OR AFTER the 7th of September AND the
date of PURCHASE is UNKNOWN or IN DOUBT, staff SHOULD apply the most
generous interpretation of old and/or new terms and conditions.

Cheers,

Barry