I was made redundant from a part-time cleaning job, at the end of June.

The amount of redundancy pay was all agreed and also payment of 12 weeks
wages in lieu of notice (amounting to approx £1650), everything was
confirmed in writing.

I assumed it would be paid by BACS, as my wages were on the next due
date, which was 9th July. I was however only paid my normal 2 weeks
wages, on checking the wage slip, it confirmed the payment was for the
work period up to and including 27/6, which was fair enough, as I didn't
actually finish work until 30/6, so assumed it would be paid on the next
payment date, today (23/7).

On checking my bank account, it seems they've paid me approx half,
£796.00. Until I get home and check the payslip and the redundancy
confirmation letter, I can't be sure how exactly this amount is arrived
at.

My question is, is there a set amount of time when redundancy pay has to
be paid, or is it entirely at the employers discretion? I'm waiting for
them to return my call, to see if I can find out when they intend paying
the remainder.

Are there any steps I can take to speed the process up? Am I in a
position to demand payment is made forthwith? In hindsight, I suppose
that I should have got the payment dates put in the confirmation letter,
but never having been made redundant before, I didn't even think of it,
just assumed it would be paid straight away.
--
Sean Black