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Consumer Law: Faulty Oven.



 
 
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  #11  
Old August 26th 08, 02:59 PM posted to uk.legal
Norman Wells
external usenet poster
 
Posts: 945
Default Consumer Law: Faulty Oven.


"M.I.5¾" wrote in message
...

"mert1639" wrote in message
...

"R. Mark Clayton" wrote in message
...

Doesn't sound too hard to fix - either the control is faulty, wire is
dosconnected or the element needs replacing - all a lot less than a new
oven.

It could probably be done DIY if the OP has any experience. I know I
could trace and fix this fault.


Well so could I, but (from other threads) Walter's expertise seems to be
in
chemistry.


No, it's certainly not there. He's demonstrated that.

  #12  
Old August 26th 08, 02:59 PM posted to uk.legal
Angus Prune
external usenet poster
 
Posts: 2
Default Consumer Law: Faulty Oven.


"Walter Wall" wrote in message
...
This is not a hypothetical question but a request for advice based on a
real oven with a real fault.

Seven years ago, I had my kitchen completely refitted. Included in the
refit was the usual collection of kitchen appliances.

It became apparent very quickly that food was coming out of the fan oven
vastly undercooked. A quick check with a thermometer revealed that the
oven was taking a ridiculously long time to reach its cooking temperature
(something in excess of 45 minutes). A complaint was duly made and an
engineer attended. He told me that this was to be expected with an
'energy efficient' oven as they only consume a small amount of power, and
that you should always warm the oven up before cooking (something you
generally don't have to do with a fan oven).

Last week the fan broke down and a different engineer called to fit a new
fan. During the casual chat, I mentioned the long warm up time, and he
said that it should warm up as quickly as any other fan oven. While he
replaced the fan he observed that the heating element around the fan (the
main fan oven element) had never had power applied to it (the element but
for the inevitable grease deposits had never got hot). He also said that
he had no idea why and left.

So, given that:

1. The oven is 7 years old.

2. The fault can be clearly shown to have existed when the oven was
installed.

3. The fault was notified within the first year.

4. The manufacturer's warranty covers faults that *occur* in the first
year.

What chances do I have of persuading anybody to repair the fault under
warranty?







  #13  
Old August 26th 08, 03:07 PM posted to uk.legal
Angus Prune
external usenet poster
 
Posts: 2
Default Consumer Law: Faulty Oven.


"M.I.5¾" wrote in message
...

"mert1639" wrote in message
...

"R. Mark Clayton" wrote in message
...

Doesn't sound too hard to fix - either the control is faulty, wire is
dosconnected or the element needs replacing - all a lot less than a new
oven.

It could probably be done DIY if the OP has any experience. I know I
could trace and fix this fault.


Well so could I, but (from other threads) Walter's expertise seems to be
in
chemistry.

I thought he had gone on holiday?


Argh! I just selected 'Show replies to my posts' and up pops all sorts of
posts that I know nothing of. I guess that's what happens when you pick a
character from an old radio comedy programme as a posting name.

Apologies Colonel Walter Wall Carpetting (Mrs) - yes I was a fan of that
programme as well, though I was only 10ish when it was broadcast.

Hope you approve of my alter ego.

But I wouldn't know anything about the gubbins or whatever it is that lurks
behind the front panel (subtle reference to another contemporary wireless
programme).


  #14  
Old August 26th 08, 09:29 PM posted to uk.legal
Alex Heney
external usenet poster
 
Posts: 23,214
Default Consumer Law: Faulty Oven.

On Tue, 26 Aug 2008 08:30:26 +0100, "Walter Wall"
wrote:

snip

So, given that:

1. The oven is 7 years old.

2. The fault can be clearly shown to have existed when the oven was
installed.

3. The fault was notified within the first year.

4. The manufacturer's warranty covers faults that *occur* in the first year.

What chances do I have of persuading anybody to repair the fault under
warranty?


Very low.

It is over the six year time limit for breach of contract cases,
unfortunately.
--
Alex Heney, Global Villager
Friendly fire - ISN'T !
To reply by email, my address is alexATheneyDOTplusDOTcom
  #15  
Old August 28th 08, 11:46 AM posted to uk.legal
TheLurker
external usenet poster
 
Posts: 3
Default Consumer Law: Faulty Oven.


"Norman Wells" wrote in message
...

"M.I.5¾" wrote in message
...

"mert1639" wrote in message
...

"R. Mark Clayton" wrote in message
...

Doesn't sound too hard to fix - either the control is faulty, wire is
dosconnected or the element needs replacing - all a lot less than a new
oven.

It could probably be done DIY if the OP has any experience. I know I
could trace and fix this fault.


Well so could I, but (from other threads) Walter's expertise seems to be
in
chemistry.


No, it's certainly not there. He's demonstrated that.


I've been lurking for several weeks, though from what I see on this group, I
have little desire to contribute at all as it seems to be largely populated
by nutters. It does give me a good laugh though.

Norman Well provides me with much mirth and merriment because his approach
to the newsgroup is totally unique and I just couln't resist a detached
view.

He has a firm belief in those things he believes he knows about. So much
so, that anything anyone else posts that is in opposition to that belief
must be wrong.

Anything he has never heard of can't possibly exist, in spite of two or more
posters being apparently aware of it and Google turning up several hits.

He alters his perspective later on in a thread and when anyone points out
the change they are accused of being a 'liar'.

He accuses a poster of making something up that he hasn't heard of before
when the subject was actually introduced by an entirely different poster.

He selectively snips off those points made by a previous poster in his
response that he clearly has no answer to.

He doesn't respond at all when a point is made defeating his belief.

He resorts to criticising spelling, grammar or semantics when the argument
just isn't going his way.

And a new tack: resorts to belittling posters in other threads who obviously
have more knowledge than he has.

I also notice that a very few posters actually respond to Norman Wells's
posts and therefore assume that he figures in more than a few killfiles
(which is another concept he apparently doesn't understand).



 




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