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| uk.legal.moderated (Legal Topics Relevant To UK Law - Moderated) (uk.legal.moderated) To enable contributors who have genuine legal problems to ask for practical advice from other people (lawyers or laymen) who have had to deal with similar problems in the past. Advertising is forbidden. |
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#1
October 16th 06, 01:26 PM
posted to uk.legal.moderated
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item bought via internet problem
can anyone advise me please? I purchased a gold bracelet via the
internet from a reputable source, Bargain Crazy .com, and because it did not fit my wrist, I contacted them regarding their returns policy, they arranged for a courier to pick up the item for return, after waiting 14 days to be refunded, I contacted bargain Crazy only to be told they had received the package but it did not contain the gold bracelet, and they are investigating this matter, can you please advise me how I stand legally with this problem, there were 4 people present when I packed up this item to be sent off, that is my only proof I did pack up the item in the package.Thank you beth 
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#2
October 16th 06, 06:00 PM
posted to uk.legal.moderated
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item bought via internet problem
Four people present? Ask them where it might be....
"beth" wrote in message ups.com... can anyone advise me please? I purchased a gold bracelet via the internet from a reputable source, Bargain Crazy .com, and because it did not fit my wrist, I contacted them regarding their returns policy, they arranged for a courier to pick up the item for return, after waiting 14 days to be refunded, I contacted bargain Crazy only to be told they had received the package but it did not contain the gold bracelet, and they are investigating this matter, can you please advise me how I stand legally with this problem, there were 4 people present when I packed up this item to be sent off, that is my only proof I did pack up the item in the package.Thank you beth
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#3
October 16th 06, 06:15 PM
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item bought via internet problem
You have witnesses - the company has the package and I think we can
assume the courier was working for the company however it is possible he delivered it without problem and the contents were removed while on the company's premises. I would say the company is answerable!
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#4
October 17th 06, 03:40 PM
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item bought via internet problem
solinus wrote: You have witnesses - the company has the package and I think we can assume the courier was working for the company however it is possible he delivered it without problem and the contents were removed while on the company's premises. I would say the company is answerable! Thank you so much for your help, I do appreciate it. beth
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#5
October 17th 06, 03:40 PM
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item bought via internet problem
JaneNORRIS wrote: Four people present? Ask them where it might be.... And your point is what, exactly? beth
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#6
October 17th 06, 04:30 PM
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item bought via internet problem
There weer four people present when you placed the item in a bag, there was
the handlers that delivered the package, there was the receivers that claimed not to have received it. Plus yourself explaining that you actually bagged it. Thats a lot of moments when the bracelet could have vanished. "TEABAG" wrote in message oups.com... JaneNORRIS wrote: Four people present? Ask them where it might be.... And your point is what, exactly? beth
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