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| uk.legal.moderated (Legal Topics Relevant To UK Law - Moderated) (uk.legal.moderated) To enable contributors who have genuine legal problems to ask for practical advice from other people (lawyers or laymen) who have had to deal with similar problems in the past. Advertising is forbidden. |
| Tags: excessively, overcharged, taxi |
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#1
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..It was a private hire car, hired directly from the owner who had
given me his card previously. I phoned him directly because we needed a 7-seater, and I knew he had one; It normally costs in the region of £10 to taxi from my house to the city centre. I didn't ask for a price up front because it is such a routine journey; and we had to divert slightly to pick up one more passenger on the way. Both those factors could put the price up a little. Perhaps to £15. At close of journey he asked for £25. I made some slight protest. He said "Time and a half" which is nonsense, but under percieved pressure to look after my six guests, I caved in and paid up. I'm kicking myself for giving him so much money so easily. I suppose since we didn't discuss it beforehand, and since he isn't working under the rules of a managing company he can legally charge me what he wants. (?) How would you have handled it? Tony |
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#2
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At close of journey he asked for £25. I made some slight protest. He
said "Time and a half" which is nonsense, but under percieved pressure to look after my six guests, I caved in and paid up. IANAL It may depend on the time of day, as they do have variable rates depending on time, just as they can for bank holidays. Some areas also add a per-passenger fee. You should be able to enquire at the taxi licensing office at your local council to get a list of applicable rates. |
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#3
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In message
, tonyjeffs writes ..It was a private hire car, hired directly from the owner who had given me his card previously. I phoned him directly because we needed a 7-seater, and I knew he had one; It normally costs in the region of £10 to taxi from my house to the city centre. I didn't ask for a price up front because it is such a routine journey; and we had to divert slightly to pick up one more passenger on the way. Both those factors could put the price up a little. Perhaps to £15. At close of journey he asked for £25. I made some slight protest. He said "Time and a half" which is nonsense, but under percieved pressure to look after my six guests, I caved in and paid up. I'm kicking myself for giving him so much money so easily. I suppose since we didn't discuss it beforehand, and since he isn't working under the rules of a managing company he can legally charge me what he wants. (?) How would you have handled it? If this is a *private hire* vehicle then he can, in theory charge what he likes. Some (most) insist that the fare structure is shown in the vehicle. Some will have metered PH vehicles others do not. As this was a hiring for 7 people with a 'slight diversion to pick up one person'. How far was the diversion. Sometimes what appears to the passenger to be a short distance is actually longer than it seems. Really speaking you should have agreed the price (or an approximation) beforehand. The best way (and I would say the *only* way but I'm biased) is to hire a properly licensed taxi which has a meter than shows the properly approved Local Council rates. -- Mike Hughes A Taxi driver licensed for London and Brighton at home in Tarring, West Sussex, England Interested in American trains real and model? Look here http://mikehughes627.fotopic.net/ |
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#4
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You should be able to enquire at the taxi licensing office at your local council to get a list of applicable rates. Some local authorities mandate a 50% surcharge over the ordinary (eg metered) rate for vehicles which can carry 5+ passengers. That might be what the driver meant by "time and a half". If so the price was equivalent to £16.67 in an ordinary vehicle, and it's over to what Mike Hughes said about diversions. -- Robin |
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#5
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Thanks All
The diversion was minimal. Almost the exact route the sat-nav would have taken us, plus 500 yards to the house, as opposed to the route most people go. About 6 miles total journey. Morally, though not legally, I feel the driver ought to have said something at the outset such as "This is going to be much dearer than an ordinary cab, you know", but I'm annoyed with myself rather than the driver... I'd feel happy if I'd bargained him down even by a pound -just to make my point, or at least put up more of a fight. It aint the money - it's the wimpiness! I'll put it down to experience, and take Mike Hughes' advice in future. I feel better for getting it off my chest. Thanks tony |
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#6
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tonyjeffs wrote:
..It was a private hire car, hired directly from the owner who had given me his card previously. I phoned him directly because we needed a 7-seater, and I knew he had one; It normally costs in the region of £10 to taxi from my house to the city centre. I didn't ask for a price up front because it is such a routine journey; and we had to divert slightly to pick up one more passenger on the way. Both those factors could put the price up a little. Perhaps to £15. At close of journey he asked for £25. I made some slight protest. He said "Time and a half" which is nonsense, but under percieved pressure to look after my six guests, I caved in and paid up. I'm kicking myself for giving him so much money so easily. I suppose since we didn't discuss it beforehand, and since he isn't working under the rules of a managing company he can legally charge me what he wants. (?) How would you have handled it? Tony How many miles? |
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#7
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tonyjeffs wrote:
Thanks All The diversion was minimal. Almost the exact route the sat-nav would have taken us, plus 500 yards to the house, as opposed to the route most people go. About 6 miles total journey. As you've already said, in a black cab the price should probably have been around £12-15. In 2006 they seemed to average around £3 for first mile and £1.50 per further mile - see this link for black country prices: http://decisionmaking.wolverhampton....?Document=2139 However, although councils regulate black cab prices, private hire can do what they like.... Morally, though not legally, I feel the driver ought to have said something at the outset such as "This is going to be much dearer than an ordinary cab, you know", but I'm annoyed with myself rather than the driver... I'd feel happy if I'd bargained him down even by a pound -just to make my point, or at least put up more of a fight. It aint the money - it's the wimpiness! I'll put it down to experience, and take Mike Hughes' advice in future. I feel better for getting it off my chest. Thanks tony |
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#8
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tonyjeffs wrote:
Thanks All The diversion was minimal. Almost the exact route the sat-nav would have taken us, plus 500 yards to the house, as opposed to the route most people go. About 6 miles total journey. Morally, though not legally, I feel the driver ought to have said something at the outset such as "This is going to be much dearer than an ordinary cab, you know", but I'm annoyed with myself rather than the driver... I'd feel happy if I'd bargained him down even by a pound -just to make my point, or at least put up more of a fight. It aint the money - it's the wimpiness! I'll put it down to experience, and take Mike Hughes' advice in future. I feel better for getting it off my chest. I could understand you wishing that you had negotiated a price before starting the journey (something absolutely vital in many, many other countries). And being annoyed with yourself for not having done so in this instance. I'd be tempted to get someone to phone him to enquire about a booking at a similar time and day and similar distance and see what the quote is. It may be that it is no different to what you were charged. It may even be more. Unless you know that, all your self-criticism could all be without cause - he may have charged you the "going rate", after all. -- Sue |
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#9
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On Thu, 24 Jul 2008 01:15:05 +0100, Mike Hughes
wrote: In message , tonyjeffs writes ..It was a private hire car, hired directly from the owner who had given me his card previously. I phoned him directly because we needed a 7-seater, and I knew he had one; It normally costs in the region of £10 to taxi from my house to the city centre. I didn't ask for a price up front because it is such a routine journey; and we had to divert slightly to pick up one more passenger on the way. Both those factors could put the price up a little. Perhaps to £15. At close of journey he asked for £25. I made some slight protest. He said "Time and a half" which is nonsense, but under percieved pressure to look after my six guests, I caved in and paid up. I'm kicking myself for giving him so much money so easily. I suppose since we didn't discuss it beforehand, and since he isn't working under the rules of a managing company he can legally charge me what he wants. (?) How would you have handled it? If this is a *private hire* vehicle then he can, in theory charge what he likes. Some (most) insist that the fare structure is shown in the vehicle. Some will have metered PH vehicles others do not. As this was a hiring for 7 people with a 'slight diversion to pick up one person'. How far was the diversion. Sometimes what appears to the passenger to be a short distance is actually longer than it seems. Really speaking you should have agreed the price (or an approximation) beforehand. The best way (and I would say the *only* way but I'm biased) is to hire a properly licensed taxi which has a meter than shows the properly approved Local Council rates. I reckon that their thinking is as follows... Customer wants us to transport 7 on a trip that is normally £10. If we use a normal taxi that would need 2 of them. So we will double that charge to put them all in one, bigger limo. Fianlly , he probably thinks that you are rolling in money... David |
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#10
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On Thu, 24 Jul 2008 01:15:05 +0100, Mike Hughes
wrote: If this is a *private hire* vehicle then he can, in theory charge what he likes. Some (most) insist that the fare structure is shown in the vehicle. Some will have metered PH vehicles others do not. If, in theory, they can charge what they like then how would one handle a driver who asked for a blatantly excessive fare? For example, in this case had the driver asked for £100 and the price was not negotiated upfront would he be entitled to expect payment in full? If this did reach court would "reasonableness" come into play? I know this is a hypothetical and highly improbable scenario but I would be interested in the legal point of view nonetheless. Regards Tom |
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