I booked a hotel room from a well known internet room provider in July. I received a confirmation email with all of the booking details. I did not pay them anything as I had to pay the hotel on departure. Two days after receiving the confirmation email I then booked my flights. Four weeks later I received an email from the hotel company stating that "due to a technical error" the room I had...

http://news.bbc.co.uk/1/hi/england/cumbria/7019414.stm Is this quite legal? Doesn't asbestos waste have to be safely and strictly contained, rather than letting it be blown about by wind after the demolition? -- x If you have been, was it safe? /|\

I am a Sales Agent that has just been virtually forced to resign from an agency. ( they wish to give the customers I brought them to a paid rep and thereby save paying my commission). There are regulations that cover contracts for Sales Agents. I am able to claim Idemnity, (which, according to the regulations, means the average of the last five years commission paid for one year) or Compensation,...

Hi all. A company is going to take me to court over £800 that they think I owe them. If they win then I will obviously will be ordered to pay, and I suppose they will ask for other costs from me. Are there limits as to what other costs can be brought against me if I loose? They may say that their legal team has charged £500 per hour and want 10 hours, or that the company has spent X...

Hi, We are retired aged Asian couple. Myself 74 and wife 70 but we have a troublesome neighbour who has started to encroach upon our land. Recently, he applied for extension bordering our detached house fence. In his drawings, he is showing gross encroachments and the drawing do not reflect his boundaries but the Council says a person can apply for planning permission on any one's land and...

A person is suing a company for subcontract work to the amount of a little less than £5k, in a case now allocated to the small claims track.. The company being sued has issued a defence saying "you are suing the wrong company", "the person who commissioned the work from you, in fact had no right to ask you to send us the bill; even though we paid your similar bill on his instructions the...

We live in a house that is part of an old estate. When the estate was broken up the land between our home and the road was sold to a farmer. Yesterday the water main between us and the road burst and the farmer denied us access to repair the pipe leaving us without water. Rather cleverly the water company was able to restore water to our home without accessing their land. I do not believe...

Hi, Our small charity was awarded a grant to pay for a publicity mailing to our members. We did the mailing and then put in the claim. The grant awarding organisation is now asking for a complete copy the mailing list as "evidence" to pay out the grant. When we said this was not allowed under our data protection policy, they said that just names and cities would be OK. I think that's still...

Is it possible for the moderators to work out some sort of schedule for moderation? I have 2 messages still waiting to go through since before 11am on 20th September (now yesterday morning). There is one poor person whose message has been on the list, waiting, since 11:30 pm on 19th September (the day before yesterday) - over 24 hours! I can see around 15 messages awaiting moderation. It...

I have recently been diagnosed with Social Anxiety Disorder (a "recognised medical condition"). Briefly this means that I suffer reactions when asked to meet people and generally be around them (meetings, 1-to-1's etc). My job involves a lot of this sort of activity. I have asked if I can step down a grade whilst I try to get to grips with this (I've had cognitive behaviour therapy to try and...

I've recently issued a Small Claims Track action against an ebay seller who flogged me a faulty working LCD TV and failed to come and collect. After much ****ing around, I sent it back Parcelpost: They have never refunded, don't answer phone, prevaricate occasionally by email. I issued the action against the company that billed my credit card, at the address they use for returns, and on the...

There are two different types of offset mortgage (that I'm aware of). One (called the One account) works like a large overdraft facility on a current account. The other has a mortgage and also a savings account where the savings are used to offset the the mortgage and so reduce the interest payable on the mortgage. Consider a person who has a 70k mortgage and also 70k of savings. In

Hi all, just looking for a bit of free advice I have worked for a london company four over 4 months through a staff agency. As i have show that i am capable and willing etc my manager has been making noises about wanting to take me on permenatly but the HR department is not willing to pay the £4k fee that the agency will charge.

I have a hobby in photography, and as such I find myself often straying from the public footpath to photograph things of interest. Now as I understand it, if you are caught on someones private land as long as you agree to leave you can't be prosecuted (provided you werent caught "breaking in" somewhere). However as many of the photos on my website clearly give a record of me being on...

(Both places) I am taking a spammer through small claims. In my particulars of claim do I refer to the specifics of the law where I believe that there has been a breach. eg do I say The defendant failed to provide details of their registration as a

Ann goes on a cruise. The ship has shops on board. Ann sees a nice watch, costing more than £150 GBP. Ann asks if she'll have to pay duty or taxes when she gets back to the UK. She's told that she won't. She's not sure that's right, so she asks again, making the question very clear. She's told, again, that she won't need to pay duty. Ann buys the watch.

Comments and views on this (real) scenario - I ordered product X from an online retailer A for £Z - I have been shipped product Y, which is of a different specification and inferior to product X - I expect that A will offer to refund my money and collect the goods - What I *really* want is for A to supply me with product X at the agreed price of £Z (and yes, they've already taken the money...

As a UK individual I am looking to purchase an item from a US distributor (www.ecost.com). They have advised me that in order to process an international order they require the following: 1) We must have a copy (legible) of both sides of the credit card, this may faxed or emailed. We must be able to read the numbers on the card. 2) We need a copy of your identification with a picture...

I'm having trouble finding a definitions of what, exactly, are meant by the terms detention and arrest. In theory arrest should be easy to identify, but in practical terms it appears to be indistinguishable from detention (by a PCSO, store detective or under stop-and-search powers) - both involve handcuffs and physical force to prevent escape. The only difference I can make out is that...

Hi all, I`m currently with O2 on contract, with 5-6 months left to run. They`ve just decided to start charging for 0845, 0870 and 0800 numbers, rather than allow them to come out of your inclusive minutes. I contacted them in writing asking for the termination of my contract, and stating that I consider their change in terms to place me at a significant disadvantage (which is the term used...